ADA Complementary Paratransit

The Americans with Disabilities Act (ADA) transportation service allows people with disabilities to live more independently, take control over their lives, and participate fully and productively in our community.

ADA Complementary Paratransit

About the ADA Complementary Paratransit

ADA Complementary Paratransit is Hernando County's complementary ADA service for residents who are unable to access the fixed route transit system due to a disability. The service assists riders whose origins and destinations are within ¾ mile of a fixed-route system. A certification process is in place to determine if a person has the ability to use the regular bus.

Eligibility & How to Apply

To use ADA Complementary Paratransit, riders must be ADA eligible.

Applications can be obtained by:

  • Visiting TheBus website at www.hernandobus.com/ada-application to download a printable version
  • Calling TheBus at (352) 754-4444
  • Visiting the Transit Operations Office at 700 Aeriform Dr., Brooksville, FL 34601

Once submitted, your application will be evaluated to determine eligibility. Eligible applicants will receive a written notification, an ADA Eligibility Photo Identification Card, and an information packet. Eligibility is recertified every three (3) years. Applicants who are deemed ineligible have sixty (60) days to appeal the decision.

Scheduling a Trip

To schedule a trip, call (352) 754-4890 Monday through Friday, 8:00 AM – 5:00 PM.

Reasonable Accommodation/Modification

Reasonable modification and accommodation will be provided upon request. To submit a request, please complete the Rider Request for Reasonable Accommodation/Modification Form, or contact us directly:

Transit (TheBus)

📞 Contact Us

Transit (TheBus)

Administrative Office
1525 E Jefferson St.
Brooksville, FL 34601

Operations Office
700 Aeriform Dr.
Brooksville, FL 34601

Transit (TheBus)

Customer Service

Phone: (352) 754-4444
TTY Service: Dial 711

ADA Line: (352) 754-4444
TheBus@hernandocounty.us

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