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Pay Bill Online

Property Debt Search Request

Payment Options:

This will allow you to:

  • Enroll in Automatic Bill Payment (EFT) with a checking or savings account – no additional fees
  • Enroll in AutoPay with a credit or debit card – additional fees
  • Enroll in Pay by Text – additional fees
  • One-time online payment using InvoiceCloud – additional fees
  • Drive-thru payment drop box, located at 15365 Cortez Blvd., Brooksville, FL 34613 – no additional fee
  • Payment centers throughout the area; Visit hernandocounty.us | departments | utilities to locate
  • Pay by Phone. 352-754-4037, option #3 then option #2; 24 hours a day, 7 days a week – additional fees

 Customers may set up payments through their bank, if their bank offers “pay bill” services or a 3rd party vendor, When setting up payment, please ensure you schedule your payment appropriately to arrive at HCUD prior to the due date to avoid additional fees and/or disconnection of service. If you are experiencing delays with your payment reaching HCUD please contact your bank or your 3rd party vendor directly. Payments are processed and applied once they reach our office.

 Important Information About Online Payments

  • Payments made before midnight should post to your account the following business day
  • Payments made after midnight, weekend and/or holidays can take up to 72 hours to post to your account
  • The online payment validation only confirms your transaction with the payment system. Services can only be restored once the payment has posted to your account. 
  • Creating a future payment on Invoice Cloud does not create a payment arrangement for past due balances
  • For questions regarding water usage, bill amount, final water reading, contact the HCUD Customer Service team at (352) 754-4037, option #6 | #1

Disconnection Policy for Non-Payment

  • Utility bills become past due 21 days after the statement date
  • Delinquent charges apply if service is scheduled for interruption
  • Failure to receive a bill does not prevent service interruption or additional service charges
  • Creating a future payment on Invoice Cloud does not create a payment arrangement for past due balances
  • Service is subject to disconnection for failure to pay the past due balance in full
  • All past due charges and fees are required be paid in full to reconnect service
  • Disconnection may result in an additional deposit being required
  • Contact HCUD Collections staff for any questions pertaining to past due amounts - 352-754-4037
  • Overtime charges apply to ANY service after 3:30 pm, weekends and holidays

  •  **** No Service will be Restored after 7 pm ****

  • Past due balances are represented on monthly statements, if necessary, and are due immediately
  • Customers also receive a courtesy robo call prior to disconnection to the phone number on their account (It is the customers responsibility to ensure HCUD has updated information)
  • Prohibiting access to HCUD meters can result in further charges

Online Privacy Statement

  • We are committed to protecting the privacy rights of our customers in Hernando County. These rights are ensured through the Privacy Act, our Privacy Policy and other Federal statutes. Any personal information you may provide, as part of the Invoice Cloud Payment System site will be used only for purposes described at the point of collection.

Invoice Cloud How Tos

Contact Us

Hernando County Government Main Line
(352) 754-4000

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