Water Emergencies

Emergency Water Tips

If you’re concerned about the safety of your water supply after an emergency, use it only for cleaning or sanitation until it’s confirmed safe to drink.


Public Water Systems

      • Know your water provider. In Hernando County, public suppliers include the Hernando County Utilities Department and the City of Brooksville.
      • If a problem occurs, notifications will be made via radio, television, or newspapers, and signs will be posted in affected areas.
      • If phone service is available, call your provider for updates.


Private Wells

      • Do not use a private well if it’s been submerged by flood water.
      • Once water recedes, pump the well until clear, then contact the Health Department before using it for drinking or cooking.


Water Storage and Emergency Supply

      • The American Red Cross recommends at least:
        • 1 gallon per person per day for 3 days, or
        • 3 gallons per person per day for 2 weeks in flood-prone areas.
      • Use clean, sealed plastic containers for water storage. Avoid metal containers.
      • Clean tubs and sinks can also hold water for bathing or flushing.
      • The water heater tank can serve as an emergency water source—turn off the power and incoming valve first.
      • If you lose water for over two hours, turn off appliances that draw water (e.g., ice makers, water heaters).
      • Discard the first several trays of ice once water service resumes.
      • If evacuating, turn off all water-using appliances and close your home’s main water valve.

Emergency Sewer Tips

Public Sewer Systems

      • After heavy rain or flooding, contact your utility company to determine sewer system status.
      • You may be asked to limit water use until systems are stabilized.
      • Once cleared, test your toilet before use—if clogged, the line may need cleaning.

Septic Systems

      • Septic systems won’t function if floodwater covers the drain field.
      • Wait for floodwater to recede before using sinks, tubs, or washing machines.

Temporary Toileting

      • If your toilet works but water service is out, use non-drinkable water (e.g., pool water) for flushing.
      • If it doesn’t work:
        • Line the toilet with a plastic garbage bag.
        • After each use, tie tightly and store in a sealed container for later disposal.

Emergency Contact

A water outage or sewer backup is always considered an emergency.

Hernando County Utilities customers can get help 24/7:

      • Water/Sewer Emergencies: (352) 754-4037
      • East Hernando (Sprint Local customers): (352) 521-4016

Boil Water Notice

If a boil water notice is issued:

        • Use bottled or disinfected water for:
          • Drinking
          • Cooking
          • Brushing teeth
          • Rinsing contact lenses
          • Pets’ water
        • Bathing or showering is usually safe—just avoid swallowing or getting water in your mouth, ears, or nose.
        • Do not use pool water for cooking or drinking.
        • When washing dishes, add 15 drops of bleach per quart of rinse water.

How to Disinfect Water

There are two recommended methods: boiling and chemical treatment.
If possible, do both; otherwise, perform one of the following.


Boiling Method

      1. Filter water through a clean material (cloth, coffee filter, etc.) to remove solids.
      2. Bring water to a rolling boil for at least 10 minutes.
      3. Cool for 30 minutes. For better taste, pour between clean pots to aerate.


Chemical Treatment Method

Add 8 drops of unscented liquid bleach per gallon of cooled water.

      • The bleach should contain 5.25% sodium hypochlorite.
      • Let stand 30 minutes. If you smell chlorine, it’s safe to use.
      • If not, add 8 more drops, wait another 30 minutes, and test again.
      • If it still lacks a chlorine smell, discard the water and find a new source.

Source: American Red Cross

Contact

Water Conservation Division
15365 Cortez Blvd.
Brooksville, FL 34613

📞 Phone: (352) 754-4705

Contact Us

Hernando County Government Main Line
(352) 754-4000

Contact Us

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