Contact

Customer Service, Billing & Collections
15365 Cortez Blvd.
Brooksville, FL 34613

Email

Phone (352) 754-4037
Fax (352) 754-4962

Hours of Operation

Monday - Thursday
8 a.m. - 4:30 p.m.

Friday
8:30 a.m. - 4:30 p.m.

E-Billing

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HCUD Customer Service/Billing is pleased to announce:
E-Billing is now available for our customers!

It’s easy, free, environment-friendly and most of all, convenient

E-Billing Advantages

  1. Receive your HCUD water bill quicker than mailed statements
  2. Free and convenient with notification by e-mail
  3. Paperless to lessen environmental impacts
  4. Secure and easy to use
  5. Full image of your HCUD water bill on the web available 24/7, up to 24 months of statements online

How to set up your E-Billing HCUD account:

  1. Visit the HCUD E-Billing website at https://estatements.hernandocounty.us
  2. First time user? Please see the “click here to enroll” link
  3. Enter your HCUD account number and your service address exactly as it is printed on your billing statement
  4. Read the “Terms and Conditions” and check box
  5. An email will be sent to respond within 48 hours to activate your HCUD E-Billing account (check your spam/junk folder if it is not received)
  6. After successful enrollment, only the login ID and password will be required to access your account
  7. You will automatically receive an email when your HCUD bill statement is available to view
  8. Paying by credit card? You can easily, quickly and securely click the link to pay your HCUD bill