Citizen Feedback

Page 1 of 1   The following Citizen Feedback survey is not intended, nor should it be considered, to be a scientific survey. It is merely a tool to provide the County Administrator and staff with general feedback about the services of Hernando County government. Thank you for taking the time to let us know your thoughts about our services.   1. Over the past year, have you contacted any county office or official (by phone call, letter, email or personal appearance?* If "No", skip to question 5   Yes No       2. What was the purpose of your contact? Select no more than 3 responses.   obtain information   ask for help   report something   voice a concern   all of the above   Other, please specify               3. Overall, how satisfied were you with the county’s responsiveness?   Very Satisfied   Satisfied   Dissatisfied   Very Dissatisfied       4. When you contacted the county, were you able to get to the right person to help you right away? Select no more than 1 response.   got to the right person right away   transferred/referred a few times   transferred/referred a lot of times   never did get to the right person/office       5. If you personally want to find out something about the services and programs offered by Hernando County to its citizens, how are you most likely to do so?   calling on the phone   watching the county’s TV station, HCGB, Channel 622   accessing the county’s Internet web site   asking a relative, friend or neighbor who uses the   reading the local newspaper   watching local television news   going to the county facility where program or service is offered   Other, please specify               6. Please tell us if you are very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied with most of the many services provided by Hernando County government today (excluding the School Board).   Very Satisfied   Satisfied   Dissatisfied   Very Dissatisfied       7. Would you say Hernando County government does an excellent, good, fair, or poor job of communicating its actions and issue positions to the public?   Excellent   Good   Fair   Poor       8. Place a check mark next to the 10 county government services which you believe to be most valuable: Select at least 2 responses and no more than 10 responses.   Animal Services   Building / Zoning   Business Development   Code Enforcement   Cooperative Extension   Emergency Management Operations   Fire / EMS   Health & Human Services   Jail Contract   Law Enforcement   Libraries   Mass Transit   Mosquito Control   Parks   Planning   Recreation   Road Construction   Veterans Services   Water, Sewer, Solid Waste   Waterways