The Utility and Franchise Regulation Administration oversees the County franchises of two investor-owned cable companies and five investor-owned solid waste hauled into Hernando County, Florida.

Franchise Administration Element 
(Cable Television and Solid Waste Disposal)The franchise administration element oversees the provision of cable television in conjunction with Brenda Frazier of the Community Relations Department to approximately 49,000 cable subscribers within Hernando County, Florida. This element establishes and enforces customer service standards while acting as facilitator in resolving billing and service disputes.

In addition, this element is responsible for the franchise rules and regulations governing the solid waste contracts. This function is performed in conjunction with the County's Code Enforcement Department as well as the Waste Management Division. The three departments work together in establishing and enforcing customer service standards while acting as facilitator in resolving billing and service disputes.

For Information on Cable Franchise
Brenda Frazier,
Community Relations Coordinator 
20 North Main Street, Room 460
Brooksville, FL 34601
352-540-6780
brendaf@co.hernando.fl.us

Franchise Cable Companies 
There are two cable companies that have franchise agreements with Hernando County.

• Bright House Networks
  (Time-Warner Entertainment-Advance Newhouse Partnership d/b/a Bright House Networks)
  BROOKSVILLE
  7175 Coastal Blvd
  (Next to Bed, Bath and Beyond)
  Brooksville, Fl, 34613
  (352) 796-3006
  Monday - Friday 9 a.m. - 6 p.m.
  Saturday 9 a.m. - 1 p.m.
• Florida Cable
  www.floridacable.com Approximately 350 customers  Local Customer Service
  Office:(352) 759-2788  or (800) 779-2788

Cable TV Rate Regulation as it pertains to Hernando County

Time Warner Franchise Agreement
(Time-Warner Entertainment-Advance Newhouse Partnership (d/b/a Bright House Networks)

Information on Solid Waste Collection Franchise and Rates can be found on the
Utilities Department web site at: www.hernandocounty.us/utils/SolideWaste_Recycling/franchise.htm

Ordinances
(Relating to the Regulation of Government Utilities)

• Ordinance 2002-20

• Ordinance 2000-01

• Cable TV Franchise Ordinance 97-18